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Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

WEBSITE ACCESS

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

USE OF WEBSITE

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

WEBSITE UPTIME

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

VISITOR PROVIDED MATERIAL

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

LINKS TO OTHER WEBSITES

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

DISCLAIMER

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

EXCLUSION OF LIABILITY

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

LAW AND JURISTICTION

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

ORDERS

Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order. The responsibility for the goods as shipped is ours until you are in receipt of the goods.

DISCOUNT CODES

Discounts made under a specific discount code do not include any products highlighted as non-inclusive on said offer.
Finance is not available on any orders which have had a discount code applied to them.

RETURNS

At Joe's Bikes we pride ourselves on our superb customer service and here is a typical example of our commitment to you, our customer.

If you make a purchase from Joe's Bikes and upon receipt of the goods decide you have the wrong size, you don't like the colour, or you've just changed your mind, you can have a replacement or a full refund...your choice.
If you buy something from us and later decide you made a mistake, it's simple. Return the goods, unused, in the original packaging and within ten days for a full refund or replacement. Under these circumstances we cannot refund any postage charges. DVD's, Videos or food products must have the original seals intact for obvious reasons.

Faulty or Damaged Goods - In the event of you receiving goods which are of an unsatisfactory quality, the goods may be returned (with the original packaging in the case of damaged goods), within 14 days, and you will receive a full refund of the cost of the goods plus all postal charges.

When we have processed the returned goods and your card has been credited, we will confirm this via email.

When returning goods we advise you to return products by recorded delivery as we cannot accept responsibility for items lost in the post.

The Joe's Bikes returns procedure does not affect your statutory rights as a consumer.

INTELLECTUAL PROPERTY

Material on this website is copyright protected. Such copyright is owned wholly by Whitakers Signs & Design Ltd. Users of this site may print or download any information for personal use, but may not use any of the site content for commercial purposes. The content of this website is not to be used or incorporated in the content of any publication or in any other website without the express permission of Joe's Bikes.

The joesbikes.co.uk Web Site is owned and operated by Whitakers Signs & Design Limited a company registered in England No.02943118 whose registered office is at Unit 8 Claylands Avenue, Dukeries Ind. Est. Worksop. Nottinghamshire. S81 7DJ.

If you have any queries please contact Customer Services at sales@joesbikes.co.uk or by telephone 01909 530660